Why Do Our Team Members Attend Continuing Education Classes?

3/14/2022 (Permalink)

To provide our customers with the highest possible level of service and sanitation care, our team of sanitation experts is highly trained and receives continuous skill upgrading to comply with the Institute of Inspection Cleaning and Restoration Certification (IICRC) industry requirements. From initial to ongoing training at SERVPRO’s corporate training facility, our staff receives high-quality education and practice to help you restore your property. Why do our team members attend continuing education classes? How does the IICRC training, employee certification training, initial franchise training, and e-learning programs complement the continuing education classes? Read on to find out more!

What Are Continuing Education Classes?

These classes are credit and noncredit courses for professionals from various backgrounds. Whether insurance agents, insurance adjusters, real estate professionals, or franchise staff, the courses serve to enhance and improve our participant’s knowledge of emergency mitigation of various sanitation crises. After all, new technologies and bacteria mean that constant refreshing of knowledge on the latest mitigation practices would be helpful. Whether it’s water damage restoration, mold remediation, restorative drying courses, or a mitigation awareness response seminar, we believe that continuous learning and upgrading of skills will greatly help to increase the level of service that we provide to our customers.

The SERVPRO Training Program

When embarking on the SERVPRO training program, participants engage in a 15-day hands-on course at the SERVPRO corporate training facility. Oriented at new franchise owners, topics surrounding restoration are covered. In this course, participants learn about fire and water restoration, carpet, and upholstery cleaning, as well as mold mitigation practices.

The course is followed up by employee certification training oriented at the SERVPRO franchise employees. The certification is only awarded after successful completion of the course materials and an examination.

Throughout the learning process, staff will have access to web-based training. The voluntary program empowers our staff with a self-paced learning program where they can deepen their skills in sanitation management and enforce only the best industry standards and the professional quality of service that you know and love.

Why Do Our Team Members Attend Continuing Education Classes?

Our team members continue to upgrade their skill set and learn about the best emergency remediation practices because deep knowledge facilitates better service. We believe that upskilling will enlarge the skillset of our staff members, giving them the necessary tools and tips for them to be the best providers of property damage restoration in this industry.

Whether you are looking to tackle water damage, fire damage, mold remediation, storm damage, or commercial cleaning services, SERVPRO of Hoboken/Union City offers the professional expertise you need. With our comprehensive training program and continuing education classes, you can be sure that our staff possesses all the necessary expertise and tools you need to provide an efficient and effective resolution to your sanitation crises.

If you have questions regarding the educational training that SERVPRO provides to its staff and franchise owners, contact us today!